FINANCIAL SERVICES: CUSTOMER AND SUPPLIER PORTAL, ONLINE COLLECTION
An application that improves the quality of service and assertive communication with your customers and suppliers through a website, the sending of electronic invoices and online collection,
SAP BILLER DIRECT - SAP S / 4HANA CLOUD FOR CUSTOMER PAYMENTS (PAY MY BILLS)
SAP BILLER DIRECT
SAP S / 4HANA CLOUD FOR CUSTOMER PAYMENTS
(PAY MY BILLS)
These virtual tools will allow you to access multiple resources such as optimizing the Invoice Collection Cycle, identifying the immediate application of your collections, reducing the operational burden on internal departments of the organization and facilitating the online connection with collection operators such as PSE, Paypal and PayPal among others. In addition, they manage the immediate unblocking of sales or services for pending or unidentified payments.
NEED
The organization requires a solution to improve various customer and supplier processes , therefore this solution must:
SET UP
The quality of the service and improve collaboration with its clients and suppliers.
TO GET BETTER
How quickly information needs are met and billing statement customers and suppliers with different display schemes (PDF, XML, etc.).
OPTIMIZE
Process claims or disputes with your customers and speed up the collection process to improve your billing cycle.
ALLOW
The payment process with integration to electronic payment platforms, integrated online to the accounts receivable system so that the identification and compensation of collections is made immediately.
SOLUTION
Our solution integrates the visualization and payment of your clients' invoices via bank transfers, credit card or electronic payments in a web portal (PSE, online payments, PayPal, etc.) that can be integrated into your company's portal.
The visualization can be done online or download the PDF or XML files with the information of the invoice and account statement. Integrates functionality to allow filing cases of claims or disputes with their corresponding workflow for resolution
The process in charge of presenting invoices on the Web portal for clients and suppliers also allows the payment of invoices by electronic means
SOME FEATURES
IMPORTANT OF THE SOLUTION ARE:
CLIENT PORTAL
Your clients will have a history of transactions and payments , account statement, copy of invoices and will be able to update basic dataSUPPLIERS PORTAL
Your suppliers will have a history of transactions and payments , account statement, copy of invoices (previously scanned) and will be able to update basic dataAllows the issuance of electronic invoice according to the approvals of law, XML design (the issuance of electronic invoice DIAN or Local Government can be solved with E-Document Framework and HCI Hana Cloud Integration)
Allows online integration between the backend (SAP FI-AR or FICA) and the internet avoiding data redundancy
Allow customers to see their credit notes on the portal
Allows you to select several payment methods according to the processor (electronic with Debit or Credit Card)
It allows the creation of claim cases on partial payments or the total of the invoice. Allows the selection of reasons for rejection of the invoice and attach files or documents
Her organization
will have tangible benefits such as:
Improvement in the Quality of Service to its customers and / or suppliers, optimizing the Invoice Collection Cycle
Improved collaboration with your customers and suppliers
Identification and immediate application of your precautions
Release of operational burden to treasury and accounts receivable departments
Online connection with collection operators such as PSE, PagosOnline, PayPal, etc.
Immediate unlocking of sales or services for pending or unidentified payments
LET'S START A CONVERSATION NOW
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Prices and scopes
Transactions and analysis
Integrations
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